jlbbb Privacy Policy

jlbbb ("jlbbb," "we," "us," or "our") is committed to protecting the privacy and personal data of all users ("Player," "User," or "you") who access and use the jlbbb online casino and sports betting platform available at jlbbb.net (the "Platform"). This Privacy Policy has been prepared in accordance with applicable Philippine data protection laws, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations.

This Privacy Policy describes the types of personal information we collect from you, the purposes for which we process that information, the parties with whom we may share it, the measures we take to keep it secure, and the rights you have in relation to your personal data.

This Privacy Policy applies to all personal data collected through the jlbbb website, mobile-optimised site, customer support channels, and any other touchpoints through which you interact with jlbbb. It applies to players across the Philippines, including those accessing the Platform from Manila, Cebu, Davao, Quezon City, Makati, and all other locations.

jlbbb collects personal data that is necessary to provide you with a safe, compliant, and enjoyable gaming experience. The categories of personal data we collect include, but are not limited to, the following:

We do not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data unless specifically required by law or regulatory obligation and with your explicit consent.

jlbbb collects personal data through the following means:

• Direct interactions: When you register an account, complete identity verification, make a deposit or withdrawal, contact customer support, or participate in promotions, you directly provide us with personal data.
• Automated technologies: When you access and navigate the jlbbb Platform, we automatically collect technical and usage data through cookies, web beacons, server logs, and similar tracking technologies. Please refer to Section 7 (Cookies & Tracking) for more details.
• Third-party sources: We may receive personal data about you from third-party identity verification providers, payment processors (such as GCash, PayMaya, BPI, BDO, and Metrobank), fraud prevention services, and regulatory bodies where required by law.
• Publicly available sources: In limited circumstances, we may collect information from publicly available sources to verify your identity or comply with anti-money laundering obligations.

jlbbb processes your personal data for the following purposes:

• Account registration and management: To create, verify, and maintain your jlbbb account, including processing your registration details and verifying your identity and age (21+ requirement).
• Service delivery: To provide you with access to all games, features, and services available on the jlbbb Platform, including slots, bingo, live casino, sports betting, and other offerings.
• Financial transactions: To process deposits and withdrawals in Philippine Peso (PHP) via your chosen payment method, and to maintain accurate financial records of all transactions.
• Regulatory compliance: To comply with our obligations under Philippine law, including anti-money laundering (AML) requirements, know-your-customer (KYC) obligations, and PAGCOR regulatory requirements.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, money laundering, cheating, and other prohibited conduct on the Platform.
• Customer support: To respond to your enquiries, resolve disputes, and provide technical assistance.
• Marketing and promotions: To send you information about jlbbb promotions, bonuses, and new features where you have consented to receive such communications. You may opt out at any time.
• Responsible gaming: To monitor gaming activity and implement responsible gaming measures, including deposit limits, self-exclusion, and intervention where problem gambling indicators are detected.
• Platform improvement: To analyse usage patterns, conduct research, and improve the functionality, performance, and user experience of the jlbbb Platform.

jlbbb will not use your personal data for any purpose that is incompatible with the purposes described in this Privacy Policy without first obtaining your consent or as otherwise permitted by applicable law.

jlbbb processes your personal data on the following legal bases as recognised under the Data Privacy Act of 2012 and applicable Philippine regulations:

• Contractual necessity: Processing is necessary to perform our contract with you – specifically, to provide you with access to the jlbbb Platform and its services.
• Legal obligation: Processing is necessary to comply with our legal and regulatory obligations, including AML/KYC requirements and PAGCOR reporting obligations.
• Legitimate interests: Processing is necessary for jlbbb's legitimate interests, including fraud prevention, Platform security, and service improvement, provided these interests are not overridden by your rights and interests.
• Consent: Where we rely on your consent as the legal basis for processing (for example, for marketing communications), you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

jlbbb does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Privacy Policy:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, solely for the purpose of processing your financial transactions.
• Identity verification providers: Third-party KYC and age verification service providers engaged to verify your identity and age in compliance with regulatory requirements.
• Fraud prevention services: Third-party fraud detection and prevention service providers who assist jlbbb in identifying and preventing fraudulent activity on the Platform.
• Regulatory authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other government authorities where disclosure is required by law or regulatory obligation.
• IT and infrastructure providers: Cloud hosting, data storage, and technology service providers who process data on our behalf under strict data processing agreements.
• Professional advisers: Legal counsel, auditors, and other professional advisers where necessary for the conduct of jlbbb's business.

jlbbb does not transfer your personal data outside the Philippines except where required by law or where adequate data protection safeguards are in place in the recipient country.

jlbbb uses cookies and similar tracking technologies to enhance your experience on the Platform, maintain session security, and gather analytics data. The types of cookies we use include:

• Strictly necessary cookies: These cookies are essential for the Platform to function correctly. They enable core features such as account login, session management, and security. These cookies cannot be disabled.
• Performance and analytics cookies: These cookies collect information about how you use the Platform, such as which pages you visit most frequently and whether you encounter any errors. This data helps us improve Platform performance.
• Functional cookies: These cookies allow the Platform to remember your preferences and settings, such as your preferred language and display options, to provide a more personalised experience.
• Marketing cookies: These cookies track your browsing activity to help us deliver relevant promotions and content. They are only placed with your consent.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the jlbbb Platform. For more information on managing cookies, refer to your browser's help documentation.

jlbbb retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law and regulatory obligations. The following general retention periods apply:

• Account data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in compliance with AML and PAGCOR record-keeping requirements.
• Transaction records: Retained for a minimum of five (5) years from the date of the transaction, as required by Philippine AML regulations.
• KYC and identity verification documents: Retained for a minimum of five (5) years following account closure or the completion of the relevant transaction.
• Customer support communications: Retained for up to three (3) years from the date of the communication, unless a longer retention period is required for dispute resolution or legal proceedings.
• Marketing data: Retained until you withdraw your consent to receive marketing communications or request deletion, subject to any overriding legal retention obligations.

Upon expiry of the applicable retention period, jlbbb will securely delete or anonymise your personal data in accordance with our data disposal procedures.

jlbbb implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. Our security measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and jlbbb's servers
• Encryption of sensitive data at rest, including financial information and identity documents
• Multi-factor authentication options for account access
• Regular security audits and penetration testing of Platform infrastructure
• Strict access controls limiting employee access to personal data on a need-to-know basis
• Comprehensive staff training on data protection and information security practices
• Incident response procedures for detecting, reporting, and managing personal data breaches

Under the Data Privacy Act of 2012 and applicable Philippine regulations, you have the following rights in relation to your personal data held by jlbbb:

• Right to be informed: You have the right to be informed about how jlbbb collects, uses, and processes your personal data, as set out in this Privacy Policy.
• Right of access: You have the right to request a copy of the personal data jlbbb holds about you, along with information about how it is being processed.
• Right to rectification: You have the right to request correction of any inaccurate or incomplete personal data we hold about you. You may update certain account details directly through your account settings.
• Right to erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to jlbbb's legal and regulatory retention obligations.
• Right to object: You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests where you have grounds relating to your particular situation.
• Right to data portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller where technically feasible.
• Right to withdraw consent: Where jlbbb processes your personal data on the basis of your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of prior processing.
• Right to lodge a complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe jlbbb has not handled your personal data in accordance with applicable law.

To exercise any of the above rights, please contact jlbbb's Data Protection Officer at [email protected]. We will respond to your request within thirty (30) days of receipt. We may require you to verify your identity before processing your request.

The jlbbb Platform is strictly intended for persons aged 21 years and above. jlbbb does not knowingly collect personal data from individuals under the age of 21. This requirement is enforced in compliance with Philippine gaming regulations administered by PAGCOR.

If jlbbb becomes aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered an account on the jlbbb Platform, please contact us immediately at [email protected].

jlbbb reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, we will notify registered players via email or a prominent notice on the Platform prior to the changes taking effect.

The effective date at the top of this page will be updated each time the Privacy Policy is revised. We encourage you to review this Privacy Policy periodically to stay informed about how jlbbb protects your personal data. Your continued use of the Platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms.

If you have any questions, concerns, or requests regarding this Privacy Policy or the way jlbbb handles your personal data, please contact our Data Protection Officer:

Email: [email protected]

Our support team is available 24 hours a day, 7 days a week. Please include your registered account username and a clear description of your query so we can assist you as efficiently as possible. For formal data subject requests, please indicate the specific right you wish to exercise.